Hire Terms & Conditions

Before we say 'I Do'...it's time to read the small print! We know that this might not be the most interesting bit to read, but we hope that this sets out clearly our obligations to you as well as the conditions required when booking beautiful pieces from our Wedding Library. 
Placing an order with us verbally, by phone, Internet or any other method of communication constitutes you having read, understood and agreed to the following terms and conditions.
  • MAKING A BOOKING: Bookings must be submitted via the completion of a Wedding Library Booking Form, available on request. When we send you a Booking Form we will 'hold' your wedding date and the items you have requested provisionally for 28 days to give you time to formalise your booking by returning the completed & signed form with your deposit payment. If we do not hear from you within 28 days, we reserve the right to release your provisional reservation. Should you require additional time to confirm a booking, please email: info@theweddinglibrary.co.uk and we will endeavour to assist.
  • DELIVERY: Local delivery is included within a 25 mile radius of Dorchester, DT1. We are very happy to deliver further afield within Dorset, Somerset, Devon & Hampshire for an additional mileage charge of £0.50p/mile. 
  • STAFFING: Should your venue be in excess of 25 miles from Dorchester, DT1, we reserve the right to levy a charge to cover additional staffing costs incurred travelling to/from your event, at a rate of £15/person/hour. In the event that this is necessary, we will always inform you at the point of booking and confirm the total amount payable on your Booking Form.
  • SET UP & COLLECTION TIMES: Set up of your chosen items at your wedding venue & collection after your event. We will make every effort to deliver and collect your order at specified times as agreed prior to your event with your venue. Please note, we reserve the right to collect hired items after midnight if required following your event, as products may/could be needed for re-hire within a short space of time. In these circumstances we will notify you accordingly.
  • VENUE CONSULTATIONS: A venue consultation is included free of charge within a 25 mile radius of Dorchester, DT1. We are very happy to provide consultations further afield within Dorset, Somerset & Hampshire for an additional mileage charge of £0.50p/mile.
  • HIRE PERIOD: Items are hired for a period of 24hours, however we can be flexible on this at our own discretion. If you wish to arrange an extended hire, or hold hired goods for longer than the contracted 24hour period, please contact us in advance to check availability of the products and to confirm if applicable, the costs for the extended hire.
  • SUBSTITUTION OF ITEMS: The Wedding Library warrant to deliver all goods in excellent condition. We reserve the right to choose an appropriate replacement to a specified item, in the unlikely event that the necessity should arise. Any necessary substitution will be communicated to you prior to the date of your event.
  • PAYMENT METHODS: Our preferred method of payment is by bank transfer (BACS). Payment details will be supplied with your Booking Form.
  • DEPOSIT: All goods hired will require a 50% non-refundable deposit at the time of the booking to secure the order for your wedding.
  • BALANCE OF PAYMENT: The balance of the complete cost of hire is due for payment no less than four weeks prior to your event. If the balance of payment is not received, we reserve the right to withdraw our acceptance of your order. Delivery will not be made without receipt of the full balance & Breakage Waiver Deposit (if applicable). If the required delivery date is within four weeks of placing your order, full payment will be required. 
  • BREAKAGE & SECURITY WAIVER:  A Breakage & Security Waiver of £50.00 will be payable with the balance payment, for all bookings in excess of £200.00, no less than four weeks prior to the date of your event. This is held as a deposit in the event that goods are lost or damaged during your period of hire. The deposit is fully refundable on the safe and prompt return of goods under hire. Replacement fees will be levied for all items hired or loaned that are missing or damaged and considered unusable by the company. Prices for individual items will be supplied on request.
  • UNUSED ITEMS: No refunds or credits will be issued for any items that are returned unused.
  • CANCELLATION: If for any reason you wish to cancel your order, please confirm your cancellation in writing at the earliest opportunity. Upon receipt of your cancellation notice, charges will be as follows:
Cancellations made within 7 days of the contracted date of hire: Charged at 100% of the balance owing on the contract price.
Cancellations made less than 4 weeks prior to the contracted date of hire: Charged at 50% of the balance owing on the contract price.
Cancellations made more than 4 weeks prior to the contracted date of hire: A cancellation fee will not be levied. However the 50% deposit is non-refundable.
In the unlikely event that The Wedding Library cancel the event or services in part or in whole, all advanced payments will be repaid; unless the cancellation is the fault of the Hirer not meeting the Terms & Conditions laid down herewith.
  • It is a condition of hire that the Hirer arranges sufficient insurance cover to provide for the risks of Theft, Fire, Accidental Damage, Loss, Personal Injury & Public Liability. The Hirer will indemnify The Wedding Library against all claims for the said risks.
  • Hired goods shall remain your responsibility as the Hirer at all times. Hotels, venues,   florists, wedding planners or any other third party involvement will be exempt from any responsibility for hired goods should damage, loss or theft occur whilst in their possession.
  • The Wedding Library or any of their employees shall not be liable in respect of Damage, Injury/Loss/ or any other damage incurred in respect of this hire, as a result of any defect or damage to the items. The Hirer shall satisfy him/herself of the suitability, condition and placement of the equipment upon receipt. It is solely the responsibility of the Hirer to ensure that adequate health, safety and adult supervision is provided at all times to anyone using our equipment.
  • Caution should be exercised in particular with the use of candles. The Wedding Library shall not be liable for any damage/injury/loss caused as a result of using candles. Permission should be sought from the venue as to the suitability of all items hired
  • The above Terms & Conditions and any contract formed between us upon booking, shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English Courts.
  • The Wedding Library treats any personal information you provide in accordance with the provisions of the data protection act of 1998 and will only use the information you supply via this website to contact you in connection with services provided and/or to respond to requests you have made to provide any desired information.
  • Use of the Wedding Library website does not require you to disclose any personal information unless you make an enquiry or contact us directly via email.
  • The Wedding Library does not sell, trade or rent your information to third parties.
  • As part of our service, we may sometimes take pictures during an event which may be used for our marketing purposes. All client names, addresses and personal details will be fully protected and permission will be sought prior to use.